Last Updated: September 1, 2026
Welcome to our website. By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. About Our Store
We offer a range of products including home décor, electronics, fashion, lifestyle, and related products. We reserve the right to add, remove, modify, or discontinue products and services at any time without prior notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However:
- Product colors may appear slightly different depending on your device or screen settings.
- Minor variations in size, appearance, texture, or finish may occur.
- Product images may be for illustrative purposes where applicable.
- Specifications and features may change according to the manufacturer’s updates.
- We reserve the right to correct any errors or inaccuracies on the website.
3. Prices
All product prices displayed on our website are subject to change without prior notice.
Any applicable taxes, delivery charges, or other fees will be displayed during the checkout process where applicable.
We reserve the right to correct pricing errors. If an order has been placed at an incorrect price due to a technical or human error, we may cancel the order and provide a refund for any amount already paid.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
An order is considered accepted only after we confirm the order.
We reserve the right to:
- Accept or reject an order.
- Cancel an order due to product unavailability.
- Cancel an order due to incorrect pricing or product information.
- Limit the quantity of products purchased.
- Cancel orders that appear fraudulent or unauthorized.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method or through another appropriate method.
5. Payment
We may offer different payment methods, including online payment, debit cards, credit cards, UPI, wallets, net banking, cash on delivery, or other available payment options.
You agree to provide accurate and valid payment information when placing an order.
We are not responsible for delays or failures caused by third-party payment providers.
6. Shipping and Delivery
We aim to process and dispatch orders within the estimated time displayed on the website.
Delivery times may vary depending on:
- Delivery location
- Product availability
- Courier or logistics service
- Weather conditions
- Public holidays
- Government restrictions
- Other circumstances beyond our reasonable control
Estimated delivery dates are not guaranteed unless specifically stated otherwise.
Once an order has been handed over to the delivery partner, delays caused by the courier or other third parties may be outside our control.
7. Incorrect or Incomplete Delivery Information
Customers are responsible for providing accurate shipping information, including their name, address, phone number, email address, and other required details.
We are not responsible for delays, failed deliveries, or additional delivery charges resulting from incorrect or incomplete information provided by the customer.
8. Returns and Exchanges
Returns, replacements, exchanges, and refunds are subject to our Return & Refund Policy.
Products must meet the applicable eligibility requirements for a return or replacement.
Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, usage, damage, or other applicable restrictions.
Customers may be required to provide photographs, videos, order details, or other information to verify a return or replacement request.
9. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within the period specified in our Return & Refund Policy.
Where required, customers should provide clear photographs or videos showing the condition of the package and product.
We may investigate the issue before approving a replacement, return, or refund.
10. Electronics and Product Warranty
Certain electronic products may include a manufacturer’s warranty.
Where applicable, warranty terms, duration, exclusions, and claim procedures may be determined by the manufacturer or authorized service provider.
Unless specifically stated otherwise, we do not provide an independent warranty beyond the warranty offered with the product.
Warranty claims may require customers to contact the manufacturer or authorized service center directly.
11. Product Usage
Customers are responsible for using products according to the instructions, specifications, warnings, and safety information provided with the product.
We are not responsible for damage caused by improper installation, misuse, modification, negligence, unauthorized repairs, accidents, or failure to follow product instructions.
12. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.
We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or are involved in fraudulent, abusive, or unlawful activities.
13. Website Usage
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with website functionality or security.
- Upload malicious code, viruses, or harmful software.
- Copy, reproduce, or distribute website content without permission.
- Use automated systems to collect website data without authorization.
- Engage in fraudulent or abusive activities.
We reserve the right to restrict or terminate access to users who violate these conditions.
14. Intellectual Property
All content on this website, including logos, branding, text, graphics, photographs, product descriptions, designs, icons, videos, and other materials, is owned by or licensed to us unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.
15. Third-Party Services and Links
Our website may contain links to third-party websites, payment providers, delivery services, manufacturers, or other external services.
We do not control third-party websites and are not responsible for their content, policies, security, availability, or services.
Your use of third-party services may be subject to their own terms and conditions.
16. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
We are not responsible for losses caused by events beyond our reasonable control, including technical failures, network interruptions, courier delays, natural disasters, government restrictions, or other unforeseen circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
17. Fraud and Abuse
We reserve the right to cancel orders, suspend accounts, refuse transactions, or take appropriate action where we reasonably believe that an order or account involves fraud, unauthorized activity, misuse of promotional offers, payment abuse, or other unlawful activity.
18. Changes to These Terms
We may update or modify these Terms & Conditions from time to time.
Changes will become effective when they are published on this page. You are encouraged to review this page periodically.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or your use of our website shall be subject to the jurisdiction of the appropriate courts in India.
20. Contact Us
If you have questions regarding these Terms & Conditions, orders, products, or our policies, please contact us:
Email: manuzangid249@gmail.com
Phone: +91 7878383686
Business Name: Nameste.shop
Address: Mansarovar jaipur
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
